Integrations

RESO + IRS Logics — CRM continuity, resolution delivery

IRS Logics runs case management for many resolution shops. RESO runs the engagement: IRS evidence, financial intake, governed work product, portal, billing, and retention — without asking you to rip out your CRM.

What IRS Logics handles well

  • Case and contact management your team already knows
  • Pipeline and operational workflows inside the Logics stack
  • Existing firm habits for intake IDs and case numbers

What RESO adds on the matter

  • Transcript intelligence, CSED, flags, and program posture on a governed case record
  • Discovery, Resolution, and Work Verification deliverables your firm bills for
  • Client portal, e-sign, Stripe invoicing, and activity timeline on the engagement
  • RESO.tax helps tax resolution firms turn expertise into repeatable methodology, preserve it inside every case, and deliver the same high standard of work no matter who is handling the engagement.

How they connect

  • Import and sync from IRS Logics into a RESO case (firm API integration)
  • Chrome Case Bridge extension to open or create RESO matters from Logics pages
  • External case ID linking — same client, two systems, one resolution standard in RESO

Honest positioning

RESO does not try to be your CRM. It complements Logics so transcript-first methodology, professional work product, and retention defense live in the system built for resolution delivery — not in scattered PDFs and inbox threads.

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