Manual review
- Flexible — you can chase any hunch line by line.
- Time-heavy across many years and modules; harder to standardize across staff.
- Output quality varies by reviewer fatigue and experience.
- Client deliverable is usually custom — if it exists at all on day one.
RESO
- Fast structured pass: transcripts parsed, flags surfaced, strategy skeleton generated.
- More consistent across reps and practitioners — same sections every case.
- Co-branded PDF you can use in sales or intake immediately.
- Still requires your professional judgment; it’s acceleration, not autopilot.
When manual still makes sense
Edge cases, unusual modules, and novel issues may always need bespoke research. RESO is strongest on the repeatable 80% of transcript-driven triage that should happen before you price and promise.