Documentation

RESO.tax product documentation

How to run a tax resolution engagement on RESO — from firm registration through transcripts, reports, billing, and retention. Written for operators, not just admins.

Getting started

Register your firm, open your first case, and learn the workspace.

Getting started with RESORegister a firm, create your first case, and learn how phases and tabs organize an engagement.Read doc →The case workspaceA tour of the V3 workspace: tabs, the CaseRail phase ribbon, and how stage gates keep cases honest.Read doc →

Case work

Capture the client story and the IRS evidence that grounds every report.

QuestionnairesInitial intake, current circumstance, future objectives, and the 433 financial intake — and what each feeds.Read doc →Working with IRS transcriptsUpload and refresh transcripts, what gets parsed, and how transcript facts ground every deliverable.Read doc →Running the practiceDeadlines and the firm calendar, resolution work plans with attested steps, the daily digest, and the manager dashboard.Read doc →

Deliverables

The reports your firm presents, bills for, and defends.

Generating a Discovery ReportPer-year IRS posture, urgency signals, and program-fit framing — co-branded for your firm.Read doc →Generating a Strategy ReportNDI, program viability, and sequencing from the logic engine, packaged as a client deliverable.Read doc →Work Verification & retentionThe fee-defense deliverable: confirm work performed and fees, then generate the summary PDF.Read doc →

Client-facing

What your clients see and how they participate.

The client portalInvites, billing, published deliverables, todos, e-sign, and client intake.Read doc →FORMS by RESOSend a client link or fill IRS forms as staff at forms.reso.tax — completed PDFs land in case Documents.Read doc →

Account

Billing, team, and how RESO runs alongside your existing stack.

Billing & subscriptionSubscription per team member, what is included, and optional pass-through services.Read doc →Team & rolesInvite professionals as Admin, Sales, or Resolution, and understand what each role can see and do.Read doc →Using RESO with IRS LogicsParallel-run posture: import and sync matters, link case IDs, and bridge from Logics pages.Read doc →Developer APICreate firm API keys and drop leads into RESO programmatically — web forms, Zapier, and custom integrations.Read doc →

Prefer to see it on a case?

The demo walks a fully fictional matter through intake, transcripts, strategy, and retention — the same flow these docs describe.

See pricing

Keep exploring

Beyond the product docs — the methodology, practitioner playbooks, and reference.

Solutions overviewThe full platform map — intelligence, commercial, operations.Open →Tax relief softwareSell tax relief, then deliver it on one governed case record.Open →Tax resolution softwareCategory overview: workflow plus defensible deliverables.Open →PricingOne subscription per team member — full platform included. See pricing for current rates.Open →The RESO methodologyThe phase-level operating standard every case follows.Open →GuidesPractitioner playbooks for revenue, qualification, and rigor.Open →How to read IRS transcriptsA complete practitioner reference for transcripts and TC codes.Open →GlossaryTC codes, CSED, OIC, PPIA, CNC, and more — in plain English.Open →